Terms and Conditions

Please read these terms and conditions carefully. These terms and conditions as your use of the service is subject to your acceptance of and compliance with the following terms and conditions and the linked privacy policy before you may use www.khumaar.in.

KHUMAAR ENTERPRISES DOMESTIC SHIPPING POLICY

1. Returns and Exchanges
    - Returns : We do not accept returns. 
    - Exchanges : We offer exchanges within seven (7) days of the purchase date. If you wish to exchange a product, please reach us out on +91 7838088202.

* We do not offer returns and exchanges on clearance items.

2. Order Placement
    - All orders must be placed by the customer through our official channels or you can connect us on instagram or whatsapp +91 7838088202.

3. Alterations
    - Alterations charges may or may not be chargeable depending on the product. Reach us out on +91 7838088202 for details.

4. Exchange Process
    - To initiate an exchange, please contact our customer service at +91 7838088202 within seven (7) days of receiving your order. Provide your order number and details of the item(s) you wish to exchange. 
    - The product(s) must be in their original condition, unworn, and with all tags attached. 

5. Shipping
    - Customers are responsible for the shipping costs associated with returning the product for exchange. 

6. Damaged or Defective Items
    - If you receive a damaged or defective item, please contact us immediately at +91 7838088202 with photos and details of the issue. We will arrange for a replacement or an exchange.

7. Non-Exchangeable Items
    - Certain items may not be eligible for exchange. These will be clearly marked on the product page.

8. Processing Time
    - Please allow up to 10 business days for your exchange request to be processed once we receive the returned item.

9. Customisation- We offer customisation in some products. Please get in touch with us over WhatsApp on +91 7838088202 for further details on this. 

By placing an order with us, you agree to our terms and conditions. For any inquiries, please contact our customer service team at +91 7838088202.

KHUMAAR ENTERPRISES INTERNATIONAL SHIPPING POLICY

1. Shipping Destinations
    - We offer international shipping to select countries worldwide. For specific countries, please check during checkout or contact our support team.

2. Shipping Charges
   - Shipping costs vary depending on the destination, package weight, and size. Final shipping charges will be displayed at checkout.

3. Delivery Timeline
   - Orders are typically processed within 12 business days. Delivery times may vary depending on the destination and shipping method but generally range from 20 - 25 days.

4. Customs and Duties
   - International orders may be subject to customs duties, taxes, or import fees depending on the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping fees.

5. Order Tracking
   - Once your order is dispatched, you will receive a tracking number via email/SMS to monitor the shipment’s progress.

6. Exchanges
   - We do not offer international returns at the moment. However, we do provide an exchange option for international orders. Please note that the shipping costs for both sending and returning the item will be borne by the customer.

* We do not offer exchanges on clearance items.

7. Customisation

    - We offer customisation in some products. Please get in touch with us over WhatsApp on +91 7838088202 for further details on this. 

8. Support
   - For any issues or inquiries related to international orders, email us at thekhumaarofficial@gmail.com or WhatsApp at +91 7838088202.

By placing an order with us, you agree to our terms and conditions. For any inquiries, please contact our customer service team at +91 7838088202.

---